Compensation Request

Have you lost in-game money ? Then submit your report here.
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  • Compensation Request Form (Copy & Paste)
    In-game Name REQUIRED

    The UKpopulousgaming name you was using when the issue happened.

    Example: 76561198006341646 (Steam64 ID) Can be acquired on

    Date this happened REQUIRED


    Please note - Compensation requests must be less than 24 hours old.
    The Server this happened on.

    Please provide full detail and evidence REQUIRED

    Link to any evidence REQUIRED

    Please link to video/screenshot
    Lost items and total value of compensation. REQUIRED
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  • Open a request
    We are truly sorry you feel the need to type out a in-game compensation request, this community is ran by gamers and we know exactly how annoying and frustrating it can be to be out of pocket in Altis Life, especially when it perhaps isn't your fault!

    So please help us by reading the below and following so we can help you as fast as we can.

    Here are the things we accept as a valid compensation request:

    ...and here are the things we are unable to compensate:

    Housing Storage Boxes ( Completely at your own risk - Most peoples are 'trouble free') Anything stored in storage ( Again at your own risk )
    Houses/Garages (They auto expire after 60 days of not logging on)
    Requests of under £100K when you have more than 1 million in your account.
    User Error ( You accidentally pressed the wrong button or you jumped out a window)
    Client Issues ( Your server crashed - This is your own responsibility)
    Please note any compensation requests are carried out on a goodwill basis by our kind voluntary staff in due course, their decisions are final.

    So after reading the above you should know if you are able to open a compensation request if so then please fill out the compensation request form
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  • Completed
    Compensation requests that have been fully completed.
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  • Refused
    Compensation requests that have been refused, Please check for the reason in the thread.
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